Question 1

Will your earrings feel heavy to wear?

Accepted Answer

Not at all! Our earrings are super lightweight, so you can flaunt bold, statement styles without any discomfort!

Question 2

Are your earring posts safe for sensitive ears?

Accepted Answer

Yes! We use nickel-free, hypoallergenic posts to keep your ears comfy and irritation-free!

Question 3

Is polymer clay durable?

Accepted Answer

Polymer clay is super durable when baked properly! Unlike pottery or ceramic, it’s flexible and tough, making it perfect for earrings. While they’re built to last, a little extra care goes a long way!

Question 4

What’s the best way to care for my earrings?

Accepted Answer

Keep your earrings looking fab by avoiding water (no swimming or showering with them!). Clean gently with a damp cloth and store them in a jewelry box to keep them safe and shiny!

Question 5

Are your earrings really handmade?

Accepted Answer

Yes, they are! Every Xpressions18 piece is handmade with care, so no two earrings are exactly alike. That little variation is part of what makes each pair so special!

Question 6

Do you offer custom or personalized designs?

Accepted Answer

We love creating unique pieces! If you’re looking for something custom, reach out to us and let’s see what we can make together!

Question 7

What payment methods do you accept?

Accepted Answer

We accept credit cards, Apple Pay, and Google Pay! Checkout is quick, easy, and secure.

Question 8

What should I do if my order arrives damaged?

Accepted Answer

If anything arrives damaged, contact us right away! We’ll help sort it out and make sure you’re taken care of!

Question 9

How long does it take to ship my order?

Accepted Answer

Since each piece is handmade, processing can take a little time. We’ll ship your order as soon as it’s ready, and you’ll see the delivery details at checkout!

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Frequently asked questions